KOHA during COVID
We are well aware the pressure this time is placing on finances for many.
We are a team of helpers and so despite the pressure on our own business we want to be able help.
Our normal fees remain but every client has the option of only paying a koha for their consultatin no questions asked.
Online Video Consulations
Staff Physiotherapist - Available Online
Staff Physiotherapists hold a minimum bachelors degree with some holding post graduate certificates.| Type | Price |
| ACC Initial Assessment | $33 |
| ACC Initial Assessment Complex | $50 |
| ACC Follow-up | $33 |
| Private Initial Assessment | $65 |
| Private Follow-up | $65 |
Senior Physiotherapist - Available Online
Senior Physiotherapists hold post-graduate qualifications from diploma level through to masters. They are experienced in years of practice as well as knowledge.)| Type | Price |
| ACC Initial Assessment | $40 |
| ACC Initial Assessment Complex | $60 |
| ACC Follow-up | $40 |
| Private Initial Assessment | $73 |
| Private Follow-up | $73 |
Chiropractic - Alert Level 2 only, at present
Please note that the funding ACC provides for Chiropractic services differs from that of Physiotherapy hence the differing fees.| Type | Price |
| ACC Initial Assessment | $45 |
| ACC Follow-up | $35 |
| Private Initial Assessment | $90 |
| Private Follow-up | $73 |
Massage Therapy - Alert Level 2 only
Massage therapy services are currently only available at our Masterton clinic. Vouchers are also available for purchase.| Type | Session | Price |
| All Massage | 60 minutes | $90 |
| All Massage | 45 minutes | $75 | All Massage | 30 minutes | $50 |
Payment & Cancellation Terms
Back In Action is a fee-for-service clinic, meaning that we collect payment on the day of treatment.
After your online consultation you will receive an invoice to be paid online.
Cancellation/ No Show Policy
We understand that the unexpected happens from time to time however we would appreciate your notice that you are unable to attend your appointment as soon as possible. We are happy to reschedule your appointment to suit your commitments. It is Back In Action policy (as signed on your consent form) that if you fail to attend your appointment, without notice, or cancel within 2 hours, of your scheduled appointment time, you will be charged a $20 no show/ late cancellation fee.
Terms & Conditions
When you sign our consent firm you will be asked to agree to the following payment terms.
I hereby agree to pay:
- For any private treatment or ACC co-payment within 24hrs of my appointment, unless prior arrangement has been made.
- For any treatment that is declined by ACC or other funder and therefore needs a top up to meet the private fee charge.
- The costs of materials such as orthotics, materials, products etc
Back In Action may apply a $5 admin fee for time spent recovering fees and should a debt recovery service be required, the client will be liable for any recovery fees.