Please find below our service fees.
Fees will vary based on ACC funding and duration of appointment.
If finances are a barrier to you accessing our service then please let the team know when making our booking.
We have payment options available and we will also support you with letters to WINZ.
Staff Physiotherapist
Staff Physiotherapists are Molly Creagh, Molly Moore, Kayne Bettridge and Olivia Gluck. They each hold a bachelors degree with some holding post graduate certificates and >5yrs practice.| Type | Price |
| ACC Initial Assessment | $36-$50 |
| ACC Follow-up | $36 |
| Private Initial Assessment | $68-90 |
| Private Follow-up | $68 |
Senior Chiropractic
Simon Pumfrey is our resident Chiropractor. He also has a strength and conditioning background.| Type | Price |
| ACC Initial Assessment | $45-$60 |
| ACC Follow-up | $45 |
| Private Initial Assessment | $80-$100 |
| Private Follow-up | $80 |
Senior Physiotherapist
Senior Physiotherapists have at least 10 years experience in clinical practice and/or hold post-graduate qualifications from diploma level through to masters. Current senior staff are Ryan Monasta, Garry Dillon, Lisa Hohepa, Megan McGregor & Lizette de Klerk.| Type | Price |
| ACC Initial Assessment | $45-$60 |
| ACC Follow-up | $45 |
| Private Initial Assessment | $80-$100 |
| Private Follow-up | $80 |
Pelvic Health Senior Physiotherapist
We have a team of four Pelvic Health physiotherapists - Lisa Hohepa, Lizette de Klerk, Molly Creagh and Megan McGregor. All have undergone specialist training to be able to work in this field.| Type | Price |
| Pelvic Health Initial Assessment | $160 |
| Pelvic Health Follow-up 40min | $106 |
| Pelvic Health Follow-up 30min | $80 | ACC Maternal Birth Injury (for births from 1 Oct 2022) - Initial | $60 | ACC Maternal Birth Injury - Follow-up | $45 |
Costs in Addition to Treatment
Strapping and needle use are of no additional cost when applied in a consultation. You will need to pay for consumable items that you take away with you or braces, supports and referral letters are also an additional cost.Massage Therapy
Massage therapy services are currently only available at our Masterton clinic. Vouchers are also available for purchase.| Type | Session | Price |
| Remedial & Sports Massage | 60 minutes | $95 |
| Remedial & Sports Massage | 45 minutes | $80 | Remedial & Sports Massage | 30 minutes | $60 |
Pregnancy Massage
Pregnancy Massage is a specialist service. Catherine has undertaken specific training in pregnancy massage with Pregnancy Massage Australia. She uses a variety of techniques specifically designed to support the physiological, structural and emotional needs of the mother and her baby, so to achieve the best treatment outcome. Vouchers are also available for purchase.| Type | Session | Price |
| Initial Pregnancy Massage Consultation | 70 minutes | $110 |
| Pregnancy Massage Standard Consultation (follow-up) | 60 minutes | $100 | Pregnancy Massage Short Consultation (follow-up) | 45 minutes | $90 |
Payment & Cancellation Terms
Back In Action is a fee-for-service clinic, meaning that we collect payment on the day of treatment.
Payment can be via eftpos, cash or same-day online transfer.
If you are unable to pay for your consult in full please dont hesitate to let us know so that we can arrange a payment plan for you.
Cancellation/ No Show Policy
We understand that the unexpected happens from time to time however we would appreciate your notice that you are unable to attend your appointment as soon as possible. We are happy to reschedule your appointment to suit your commitments. It is Back In Action policy (as signed on your consent form) that if you fail to attend your appointment, without notice, or cancel within 2 hours, of your scheduled appointment time, you will be charged a $20 no show/ late cancellation fee.
Outstanding account
Back In Action reserves the right to apply an admin fee of $5 for each time additional correspondence (phone, email or post) is required to collect an unpaid account.
Terms & Conditions
When you sign our consent firm you will be asked to agree to the following payment terms.
I hereby agree to pay:
- For any private treatment or ACC co-payment within 24hrs of my appointment unless prior arrangement has been made.
- For any treatment that is declined by ACC or other funder and therefore needs a top-up to meet the private fee charge.
- The cost of additional products such as orthotics, exercise bands, braces etc
Back In Action reserves the right to apply an admin fee of $5 for each time additional correspondence (phone, email or post) is required to collect an unpaid account.