Please find below our service fees.
If finances are a barrier to you accessing our service then please let the team know when making our booking.
We have payment options available and we will also support you with letters to WINZ.
Staff Physiotherapist
Staff Physiotherapists hold a minimum bachelors degree with some holding post graduate certificates.| Type | Price |
| ACC Initial Assessment | $36-$46 |
| ACC Follow-up | $36 |
| Private Initial Assessment | $68-90 |
| Private Follow-up | $68 |
Senior Physiotherapist
Senior Physiotherapists hold post-graduate qualifications from diploma level through to masters. They are experienced in years of practice as well as knowledge.)| Type | Price |
| ACC Initial Assessment | $45-55 |
| ACC Follow-up | $45 |
| Private Initial Assessment | $80-100 |
| Private Follow-up | $80 |
Chiropractic
Please note that the funding ACC provides for Chiropractic services differs from that of Physiotherapy hence the differing fees.| Type | Price |
| ACC Initial Assessment | $45-55 |
| ACC Follow-up | $45 |
| Private Initial Assessment | $80-100 |
| Private Follow-up | $80 |
Massage Therapy
Massage therapy services are currently only available at our Masterton clinic. Vouchers are also available for purchase.| Type | Session | Price |
| All Massage | 60 minutes | $95 |
| All Massage | 45 minutes | $80 | All Massage | 30 minutes | $60 |
Costs in Addition to Treatment
Strapping and needle use are of no additional cost when applied in a consultation. You will need to pay for consumable items that you take away with you or referrals needing to be completed outside of your consultation time.| Item | Cost |
| Referral Letter | $15 |
| Rigid Strapping Tape | $14 |
| All-fix Underwrap | $12.80 |
| All-fix Kinseio Tape | $12 |
| EAB Lite overwrap | $7 |
| Tubing/ Theraband | $5/m |
Payment & Cancellation Terms
Back In Action is a fee-for-service clinic, meaning that we collect payment on the day of treatment.
Payment can be via eftpos, cash or same-day online transfer.
If you are unable to pay for your consult in full please dont hesitate to let us know so that we can arrange a payment plan for you.
Cancellation/ No Show Policy
We understand that the unexpected happens from time to time however we would appreciate your notice that you are unable to attend your appointment as soon as possible. We are happy to reschedule your appointment to suit your commitments. It is Back In Action policy (as signed on your consent form) that if you fail to attend your appointment, without notice, or cancel within 2 hours, of your scheduled appointment time, you will be charged a $20 no show/ late cancellation fee.
Outstanding account
Back In Action reserves the right to apply an admin fee of $5 for each time additional correspondence (phone, email or post) is required to collect an unpaid account.
Terms & Conditions
When you sign our consent firm you will be asked to agree to the following payment terms.
I hereby agree to pay:
- For any private treatment or ACC co-payment within 24hrs of my appointment unless prior arrangement has been made.
- For any treatment that is declined by ACC or other funder and therefore needs a top-up to meet the private fee charge.
- The cost of additional products such as orthotics, exercise bands, braces etc
Back In Action reserves the right to apply an admin fee of $5 for each time additional correspondence (phone, email or post) is required to collect an unpaid account.