Payment & Cancellation Terms
Back In Action is a fee-for-service clinic, meaning that we collect payment at the time of treatment (cash, eftpos, cheque - sorry no credit). We are happy to email you an invoice to pay online on the day of your treatment.
Cancellation/ No Show Policy
We understand that the unexpected happens from time to time however we would appreciate your notice that you are unable to attend your appointment as soon as possible. We are happy to reschedule your appointment to suit your commitments. It is Back In Action policy (as signed on your consent form) that if you fail to attend your appointment, without notice, or cancel within 2 hours of your scheduled appointment time you will be charged a $20 no show/ late cancellation fee.
Staff PhysiotherapistStaff Physiotherapists hold a minimum bachelors degree with some holding post graduate certificates.
|ACC Initial Assessment||$33|
|ACC Initial Assessment Complex||$50|
|Private Initial Assessment||$65|
Senior PhysiotherapistSenior Physiotherapists hold post-graduate qualifications from diploma level through to masters. They are experienced in years of practice as well as knowledge.)
|ACC Initial Assessment||$40|
|ACC Initial Assessment Complex||$60|
|Private Initial Assessment||$73|
ChiropracticPlease note that the funding ACC provides for Chiropractic services differs from that of Physiotherapy hence the differing fees.
|ACC Initial Assessment||$45|
|Private Initial Assessment||$90|
|1:1 30min session||$60|
|11 Pilates Classes||$250|
|5 Pilates Clasess||$125|
|Pilates Pre- Assessment||$FREE|
|All Massage||60 minutes||$90|
|All Massage||45 minutes||$75||All Massage||30 minutes||$50|
Additional charges apply on ACC consults when a request for further treatment is required or when your injury claim is more than 52 weeks old and requiring reactivation.
If you have any queries please don't hesitate to ask.