Helping you back to work, to play, to life!

ACC & Private Clinical Care

Payment Terms

Back In Action is a fee-for- service meaning that we collect payment on the day of your treatment.

Before seeing one of our team you will be asked to read and accept our payment terms.

You agree to pay for:

Will I have ACC cover?

  • To be eligible for ACC support your injury MUST be as a result of an accident. “Accident” is defined as a specific incident, event or series of events resulting in an injury.
  • The ACC covers everyone, including visitors, who are injured in an accident in Aotearoa New Zealand or while on holiday or business trip overseas*.
  • It covers children, beneficiaries, and students.
  • You’re covered if you’re working, unemployed, at home looking after children or retired.
  • The ACC pay PART of your treatment cost and then your health provider will charge a co-payment. See Back In Action fees below.

*For more information got to the ACC website – here

Support with service fees

A Gold card discount is available on request for initial appointments only.

Community Service Card Holders – are eligible for a total of 4 discounted physiotherapy appointments supported by Tu Ora and Back In Action. For ACC and Private consultations you will pay $19.50 each appointment.

For those for whom the above does not apply but needing financial assistance in order to continue treatment please let us know. We we can put in place a payment plan for you to make regular weekly payments – terms apply.

We’re grateful that you have chosen our team to work alongside you as you invest in your greatest asset – your health!