Payment Terms
Back In Action is a fee-for- service meaning that we collect payment on the day of your treatment.
Before seeing one of our team you will be asked to read and accept our payment terms.
You agree to pay for:
- Our service, products and additional charges within 24hrs of your consult.
- The difference to meet our private fee if ACC decline your injury cover.
- The cost of any additional products such as orthotics, theraband, formthotics and braces.
- A late or no-show fee of $25 which is charged when you do not provide at least 2hrs notice that you cannot attend your appointment.
- Admin fees of $5 for each time additional correspondence (phone, text, email, post) is required to collect your unpaid account.
- Any fees relating to debt recovery when Back In Action has to contract Baycorp to recover your debt.
Do I book an ACC or Private appointment?
Our reception and clinical team can help you with this question if you are not sure. Please read the guide below to help you understand what type of cover you may be eligible for and to guide you when booking online or giving us a call.
Back In Action as a primary care provider is able to lodge your ACC claim. You DO NOT have to have seen your GP and can self-refer into our service.
ACC Treatment Physiotherapy & Chiropractic Care
- To be eligible for ACC support your injury MUST be as a result of an accident. “Accident” is defined as a specific incident, event or series of events resulting in an injury.
- The ACC covers everyone, including visitors, who are injured in an accident in Aotearoa New Zealand or while on holiday or business trip overseas*.
- It covers children, beneficiaries, and students.
- You’re covered if you’re working, unemployed, at home looking after children or retired.
- The ACC pay PART of your treatment cost and then your health provider will charge a co-payment. See Back In Action fees below.
*For more information got to the ACC website – here
Staff Clinicians
Experienced clinicians with >7yrs in clinical practice
and some hold post-graduate certificates.
$
50
per standard ACC consult
-
No referral required
-
We lodge your ACC claim
-
Fee applies to each consult
Book Here
NB: ACC pay part of your treatment cost and the above is the co-payment with each appointment.
Senior Clinicians
Experienced senior clinicians with 10-30yrs+ experience in clinical practice and qualifications from diploma level through to masters.
$
60
per standard ACC consult
-
No referral required
-
We lodge your ACC claim
-
Fee applies to each consult
Book Here
NB: ACC pay part of your treatment cost and the above is the co-payment with each appointment.
Pelvic Health Physiotherapy
We have two Pelvic Health physiotherapist whocan help with a variety of needs.
Book with Lizette or Megan
$
60
per standard ACC consult
-
No referral required
-
For maternal birth injuries from Oct 2022
-
Fee applies to each consult
Learn More...
NB: ACC only cover Maternal Birth Injuries sustained from 1st October 2022.
Private Treatment - Physiotherapy & Chiropractic Care
If you are not eligible for ACC then your consultation is private
Staff Clinicians
Our staff physios are experienced clinicians with >7yrs in clinicial practiceand some hold post-graduate certificates.
$
80
per standard private consult
-
Private Consultation - $80
Senior Clinicians
Our senior clinicians have 10-30yrs+ experience in clinical practice and/or hold post-graduate qualifications from diploma level through to masters.
$
96
per standard private consult
-
Private Consultation - $96
Pelvic Health Physiotherapy
We have two Pelvic Health physiotherapist whocan help with a variety of needs.
Book with Lizette or Megan
$
192
For Initial Consultation
-
Private Follow-up - $96 - $114
Additional Charges
The following charges may be added to the above:
- Exercise aids to help you with your home exercise program (HEP).
- Braces and supports not covered by your ACC claim.
- Referral letter fees if completed outside of consultation timeframe.
- Phone consultations where clinical information is sought outside of any booked consult.
- Equipment loan fee.
- Shockwave therapy.
Massage Therapy
Massage Therapy
Catherine Pearce - Remedial Massage Therapist (Dip Remedial Massage)
$
80 - 120
per consult
-
30 min massage - $80
-
45min massage - $100
-
60min massage - $110
Pregnancy Massage
Pregnancy Massage
Catherine has specialist training in pregnancy massage. She utilises pregnancy massage wedges to ensure your comfort throughout.
$
120 - 130
per consult
-
First Pregnancy Massage - $130
-
Follow-up Pregnancy Massage - $110
Book Here
NB: Pregnancy massage includes consulting time and 60 mins massage.
Nurture Bundle
This package gives the mother-to-be the time toconnect with her baby. To rest, relax and recharge.
$
448
Savings of $112!
-
1 x initial consult (70mins)
-
4 x standard consults (60min)
-
Discount on your first post-natal pelvic health assessment
-
Discount on additional massages
Book Here
NB: Bundles are valid for 12mths. Unused pregnancy massages can be used post-natal in the 4th trimester.
Balance Bundle
Alleviate pain and discomfort during yourpregnancy with regular massage while fostering relaxation and self-care.
$
712
Savings of $178!
-
1 x initial consult (70mins)
-
7 x standard consults (60min)
-
Discount on your first post-natal pelvic health assessment
-
Discount on additional massages
Book Here
NB: Bundles are valid for 12mths. Unused pregnancy massages can be used post-natal in the 4th trimester.
Support with service fees
For those needing our help but struggling with payments, please let us know. We would much rather be aware of your situation and do what we can to help.
A Gold card discount is available on request for initial appointments only.
We are unable to provide student or community service card discounts but we can put in place a payment plan for you to make regular weekly payments and continue to receive necessary treatment.
We’re grateful that you have chosen our team to work alongside you as you invest in your greatest asset – your health!